SYSTEM STATUS
All Systems Operational
North America :: b-hive Operational
Call Processing Operational
Call Quality Operational
Call Recording Operational
Communicator Operational
Contact Center Operational
Device Provisioning Operational
Device Registration Operational
Edge SD-WAN Operational
Mobile iPhone & Android App Operational
Notifications ? Operational
Portal Operational
SIP Trunking Operational
SMS Operational
Website Operational
Virtual Fax Operational
Voicemail Operational
North America :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
North America :: Cloud PBX Operational
Auto Attendants Operational
Call Recording Operational
Call Processing Operational
Call Quality Operational
Communicator Operational
Device Provisioning Operational
Device Registration Operational
Portal ? Operational
SIP Trunking Operational
Website ? Operational
Virtual Fax Operational
Voicemail Operational
North America :: YipTel Operational
Call Quality Operational
Cloud Accession Meeting Operational
Cloud Auto Attendants Operational
Cloud Call Processing Operational
Cloud Call Recording Operational
Cloud Conferencing Operational
Cloud Desktop App Operational
Cloud Mobile iPhone & Android App Operational
Cloud Portal Operational
Cloud SMS Operational
Cloud Voicemail Operational
Edge SD-WAN Operational
Electronic Fax Operational
Enterprise Operational
Reach Operational
SIP Trunking Operational
South America :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
EMEA :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance Apr 25, 2024 20:00 - Apr 26, 2024 00:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Apr 22, 2024 - 10:07 PDT
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. Disruption of services is not expected.
Apr 18, 12:23 PDT
Apr 20, 2024
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - There was a brief interruption affecting the Bhive portal authentication that was quickly resolved. This only affected users who were not already authenticated. All authentication protocols are fully functional at this time.
Apr 17, 09:50 PDT
Monitoring - There was a brief interruption affecting the Bhive portal authentication. Our team quickly identified the issue and corrections have been implemented. We are monitoring to ensure there is no further issue or disruption.
Apr 17, 08:48 PDT
Apr 16, 2024
Resolved - Incident resolved

Details:
The issue with failing calls has been fully resolved and normal service has been restored.

Apr 16, 07:31 PDT
Investigating - Details:
We have become aware of a potential issue affecting calls. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.

Actions Initiated:
- Incident Response Team engaged
- Initial diagnostics commenced

Apr 16, 06:55 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 23:00 PDT
Scheduled - We would like to notify you that we have scheduled maintenance for our redundant core network switching infrastructure located at our Los Angeles datacenter during the specified time window. Our dedicated team will be actively managing this process to mitigate any potential disruptions to our services. Your understanding and cooperation are greatly appreciated as we work to maintain the reliability and efficiency of our network.
Apr 11, 09:52 PDT
Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. Minimal or no disruption of services is expected.
Apr 12, 09:40 PDT
Apr 12, 2024
Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. Minimal or no disruption of services is expected.
Apr 8, 08:18 PDT