SYSTEM STATUS
Identified - Our upstream carrier’s engineering teams have identified the source of this incident as an off-network industry condition. They are continuing to engage with their vendors to ensure full resolution. The issue is limited to inbound calls from the AT&T network whose destination is an off-network number associated with the upstream carrier. We will continue to monitor and provide an update upon receiving an update from the carrier.
Jul 09, 2024 - 16:17 PDT
Investigating - "Broadvoice engineers are investigating an incident in which some inbound calls from the AT&T Network, whose destination is an off-network number associated with one of our upstream carriers, may not be completed as expected. The upstream carrier has confirmed they are experiencing intermittent issues and working with AT&T to fully resolve this. They do not currently have an estimated time of resolution but are actively working to ensure it is cared for. We will provide an update within the next two hours or upon receiving an update from the carrier.
Jul 09, 2024 - 10:38 PDT
North America :: b-hive Degraded Performance
Call Processing Degraded Performance
Call Quality Operational
Call Recording Operational
Communicator Operational
Contact Center Operational
Device Provisioning Operational
Device Registration Operational
Edge SD-WAN Operational
Mobile iPhone & Android App Operational
Notifications ? Operational
Portal Operational
SIP Trunking Operational
SMS Operational
Website Operational
Virtual Fax Operational
Voicemail Operational
North America :: GoContact Degraded Performance
Portal Operational
Voice Inbound Degraded Performance
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
North America :: Cloud PBX Degraded Performance
Auto Attendants Operational
Call Recording Operational
Call Processing Degraded Performance
Call Quality Operational
Communicator Operational
Device Provisioning Operational
Device Registration Operational
Portal ? Operational
SIP Trunking Operational
Website ? Operational
Virtual Fax Operational
Voicemail Operational
North America :: YipTel Degraded Performance
Call Quality Operational
Cloud Accession Meeting Operational
Cloud Auto Attendants Operational
Cloud Call Processing Degraded Performance
Cloud Call Recording Operational
Cloud Conferencing Operational
Cloud Desktop App Operational
Cloud Mobile iPhone & Android App Operational
Cloud Portal Operational
Cloud SMS Operational
Cloud Voicemail Operational
Edge SD-WAN Operational
Electronic Fax Operational
Enterprise Operational
Reach Operational
SIP Trunking Operational
South America :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
EMEA :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

Unresolved incident: Bandwidth is experiencing issues receiving calls from AT&T.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is not expected to cause service disruptions.
Jun 27, 16:01 PDT
Jun 29, 2024
Jun 28, 2024

No incidents reported.