SYSTEM STATUS

All Systems Operational

North America :: b-hive Operational
Call Processing Operational
Call Quality Operational
Call Recording Operational
Communicator Operational
Contact Center Operational
Device Provisioning Operational
Device Registration Operational
Edge SD-WAN Operational
Mobile iPhone & Android App Operational
Notifications Operational
Portal Operational
SIP Trunking Operational
SMS Operational
Website Operational
Virtual Fax Operational
Voicemail Operational
North America :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
North America :: Cloud PBX Operational
Auto Attendants Operational
Call Recording Operational
Call Processing Operational
Call Quality Operational
Communicator Operational
Device Provisioning Operational
Device Registration Operational
Portal Operational
SIP Trunking Operational
Website Operational
Virtual Fax Operational
Voicemail Operational
North America :: YipTel Operational
Call Quality Operational
Cloud Accession Meeting Operational
Cloud Auto Attendants Operational
Cloud Call Processing Operational
Cloud Call Recording Operational
Cloud Conferencing Operational
Cloud Desktop App Operational
Cloud Mobile iPhone & Android App Operational
Cloud Portal Operational
Cloud SMS Operational
Cloud Voicemail Operational
Edge SD-WAN Operational
Electronic Fax Operational
Enterprise Operational
Reach Operational
SIP Trunking Operational
South America :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
EMEA :: GoContact Operational
Portal Operational
Voice Inbound Operational
Voice Outbound Operational
IVR Operational
GoAI Operational
SoftPhones Operational
Tickets Operational
Scripts Operational
Webchat Operational
Social Operational
WhatpsApp Operational
Dashboards Operational
Reporting Operational
Call Recording Operational
Quality Management Operational
API Operational
Carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance Jul 25, 2026 20:00 - Jul 26, 2026 04:00 PDT

As part of our commitment to continuous improvement, we will be conducting maintenance in our Los Angeles data center. During this maintenance window, Yiptel Enterprise and some Cloud services will be unavailable for an estimated 4-6 hours. Core calling services are expected to remain unaffected, and we anticipate minimal to no impact beyond the service listed above. Our teams will be on standby throughout the maintenance window to monitor for any service degradation and respond promptly if needed.
Posted on Jul 16, 2026 - 10:14 PDT

Network Maintenance Jul 25, 2026 20:00 - Jul 26, 2026 04:00 PDT

As part of our commitment to continuous improvement, we will be conducting maintenance in our Los Angeles data center. During this maintenance window, the following Legacy Cloud PBX services will be unavailable for an estimated 4-6 hours: Auto Attendants, Virtual Fax, Conferencing and Voicemail. Core calling services are expected to remain unaffected, and we anticipate minimal to no impact beyond the services listed above. Our teams will be on standby throughout the maintenance window to monitor for any service degradation and respond promptly if needed.
Posted on Jul 16, 2026 - 10:17 PDT

Network Maintenance Jul 25, 2026 20:00 - Jul 26, 2026 04:00 PDT

As part of our commitment to continuous improvement, we will be conducting maintenance in our Los Angeles data center. The maintenance should be seamless, and we are expecting minimal or no impact to b-hive services. Our teams will be on standby throughout the maintenance window in case we observe any service degradation.
Posted on Jul 16, 2026 - 11:03 PDT
Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Bhive Call Park Issues
Resolved - The incident is resolved.
Jul 14, 08:39 PDT
Monitoring - We are actively monitoring the service to confirm that it remains stable and is performing as expected
Jul 14, 08:00 PDT
Update - Our engineering team has implemented a fix. Service should now be restored, and we are continuing to monitor the situation.
Jul 14, 07:57 PDT
Identified - We have identified the issue, and our engineering team is actively working to resolve it.
Jul 14, 07:40 PDT
Investigating - We are currently investigating an issue affecting the retrieval of parked calls in b-Hive for a specific scenario in one region.
Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible.
Jul 14, 07:25 PDT
Jul 13, 2026
P3 - Inbound Call Routing Issue
Resolved - This was posted in error and there are no known issues at the current time.
Jul 13, 17:05 PDT
Investigating - We are currently investigating this issue.
Jul 13, 16:47 PDT
Jul 12, 2026
Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time and are expecting minimal or no disruption.
Jul 8, 08:37 PDT
Jul 11, 2026
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time and are expecting minimal or no disruption.
Jul 6, 11:11 PDT
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

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