Processing of faxes, voicemails and call-recording may be delayed

Incident Report for Broadvoice

Resolved

This incident has been resolved.

Posted May 14, 2019 - 09:02 PDT

Update

We are continuing to work on a fix for these issues.

Posted May 14, 2019 - 06:53 PDT

Update

We are working to resolve delays with call recordings and fax jobs. ETR 5 hours

Posted May 13, 2019 - 22:22 PDT

Identified

Call recording or fax jobs created starting from 3:30 PM PST will be delayed. The cause of the issue has been identified and we are currently working to resolve this issue.

Posted May 13, 2019 - 16:57 PDT

This incident affected: North America :: b-hive (Call Recording, Virtual Fax, Voicemail).