Bhive Dial By Name Not Working

Incident Report for Broadvoice

Resolved

This incident has been resolved.

Posted Jun 10, 2024 - 13:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 10, 2024 - 09:17 PDT

Investigating

We are currently investigating an issue where, when using Dial By Name, the caller is hearing multiple beeps instead of the prompt asking to dial the user's name.

Posted Jun 10, 2024 - 08:05 PDT

This incident affected: North America :: b-hive (Call Processing, Notifications).