Infrastructure Upgrades
Scheduled Maintenance Report for Broadvoice
The scheduled maintenance has been completed.
Posted Dec 04, 2022 - 01:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2022 - 21:00 PST
Infrastructure upgrades to improve platform reliability and scalability. All calls platform-wide will be dropped momentarily (less than 5mins) but all subsequent calls should proceed without interruption. Voicemails, Recordings, and Faxes may be delayed up to 2 hours. Communicator and mobile apps may experience intermittent login failures. Our teams will be actively monitoring and ready to intervene in case of any prolonged issue throughout the entire process.
Posted Dec 02, 2022 - 08:10 PST
This scheduled maintenance affected: Broadvoice b-hive (Call Processing, Call Quality, Call Recording, Communicator, Contact Center, Device Provisioning, Device Registration, Mobile iPhone & Android App, Notifications, Portal, SIP Trunking, SMS, Website, Virtual Fax, Voicemail).