Incident Alert: Investigating Issue related with performance and call quality on PT Clouds

Incident Report for Broadvoice

Resolved

Details:
Services restarted. All servers are operating normally.

Posted Jun 05, 2024 - 06:40 PDT

Investigating

Details:
We are currently receiving some complaints regarding metallic voice quality and performance fluctuations on the platform, and we are currently investigating them.

Posted Jun 05, 2024 - 05:23 PDT

This incident affected: EMEA :: GoContact (Portal, Voice Inbound, Voice Outbound).