CLOUD5.CO - Depredated service

Incident Report for Broadvoice

Resolved

This incident has been resolved.
Posted Aug 01, 2024 - 06:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2024 - 07:09 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 24, 2024 - 11:40 PDT

Investigating

Details:
We have become aware of a potential issue affecting the quality of service. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.
Posted Jul 24, 2024 - 09:12 PDT
This incident affected: South America :: GoContact (Webchat, Social, WhatpsApp).