Incident Alert: Investigating Issue with Cloud 8 PT issues detected on one of the servers

Incident Report for Broadvoice

Resolved

Details:
One of the services on one node of Cloud8 PT did not start correctly after the cluster update. The service was restarted, returning the cluster to normal operation without any direct impact on clients.

Posted Jun 05, 2024 - 01:31 PDT

Investigating

Details:
We have become aware of a potential issue affecting Cloud 8 PT issues detected on one of the servers. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.

Posted Jun 05, 2024 - 01:17 PDT

This incident affected: EMEA :: GoContact (Portal, Voice Inbound, Voice Outbound).