Issues with Contact Center Analytics

Incident Report for Broadvoice

Resolved

This incident has been resolved.
Posted Nov 05, 2026 - 18:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2026 - 16:18 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2026 - 16:07 PST

Investigating

We are currently investigating this issue.
Posted Nov 05, 2026 - 14:41 PST
This incident affected: North America :: b-hive (Contact Center).