Incident Alert: Investigating an issue with a telecommunications provider that is affecting all ES Clouds

Incident Report for Broadvoice

Resolved

We have received confirmation from our provider Orange that the situation has been resolved. After conducting tests, we can confirm that the voice service through Orange is functioning normally.

Posted Sep 03, 2024 - 15:04 PDT

Identified

Orange, one of our telecommunications providers in Spain, is currently experiencing a major voice service outage. We are in direct contact with them and are working to resolve the issue as quickly as possible.

Posted Sep 03, 2024 - 11:09 PDT

This incident affected: EMEA :: GoContact (Voice Inbound, Voice Outbound).